Frequently asked questions

College Cash is an engagement and behavioral intelligence platform for financial institutions. Institutions invite students and families into an institution-branded experience with financial education, savings-related tools, scholarship tracking, and interactive activities.

The patent-pending Signal Engine turns that engagement into product-specific readiness scores, explanations, and recommended next steps, so institutional staff can see which households may be ready for which financial product, and why.

Our customers are financial institutions: credit unions, community banks, and CDFIs. Students and their supporters use the platform through the institution that offers it.

A participating institution invites students to join. Students complete financial education, use savings-related tools, track scholarships, and take part in interactive activities such as StackU.

Students can invite parents, grandparents, and other supporters, who get their own dashboard and activities. Supporters do not need to be members of the institution to take part.

It maps supported engagement events to related financial products, weights them, gives more weight to recent activity, combines activity across a linked household, and produces a readiness score for each product. Staff see the ranked households, the reasons behind each score, and a suggested next step.

For the full explanation, see How the Signal Engine Works.

The Signal Engine uses deterministic, explainable behavioral scoring and does not depend on generative AI to calculate product readiness.

Some other parts of the application, such as optional coaching features and content moderation, use generative AI. Those features are separate from readiness scoring.

Authorized institutional staff see the participants connected to their institution, their role (student or supporter), product readiness scores, the recommended products, and the engagement events that contributed to each score. They also see program-level reporting such as enrollment and education activity.

Readiness is based on engagement within College Cash. It is not based on account balances or transactions at other financial institutions.

Prairie Crest Community Credit Union is a simulated institution with 7,500 fictional members. Its results come from a controlled model that compared age-based outreach with Signal Engine recommendations under the same conditions.

Simulation results are not live institutional performance. Outcomes depend on modeled relationships between behavioral activity and financial needs, and real-world effectiveness requires validation through institutional pilots.

No. The standard College Cash engagement deployment does not require a core banking connection. Institutions still complete their normal vendor review and approval process.

Deployment is targeted within approximately 30 days, subject to scope and institutional approvals.

Yes. Institutional administrators can configure the institution's logo, primary brand color, and welcome message through existing administrative controls.

Yes. College Cash is designed to complement existing programs. Institutions can use the complete platform or selected modules. Using the Signal Engine with engagement from other programs depends on the required event data and technical access being available, and is scoped with each institution.

The pilot runs for 12 months. It includes an institution-branded deployment in an agreed full-platform or modular configuration, student and supporter engagement, Signal Engine intelligence, the institutional dashboard, outcome tracking, defined success metrics, and periodic performance reviews.

Commercial terms are discussed directly with each institution. Contact us to discuss a pilot.

Book a 30-minute walkthrough of the working platform. You can also email contact@yourcollegecash.com.

Email our support team at contact@yourcollegecash.com. We typically respond within 2 business days.

Visit our Account Deletion page for instructions. Our team verifies each request before it is processed.

See our Privacy Policy for how College Cash collects, uses, and protects information.