Support

Frequently Asked Questions

Everything students and families need to know about how College Cash works.

App Features & How It Works
What is College Cash?

College Cash is a financial empowerment app that helps students and their families build funds for education — one everyday purchase at a time. Students earn cashback rewards on purchases, complete financial literacy content, and unlock milestone rewards, while family members can contribute directly to their education fund.

Think of it as a long-term savings ecosystem built specifically for the cost of education.

How do I earn cashback rewards?

When you make purchases through participating brands and partners in the College Cash app, a percentage of your spend is returned to your education fund as cashback. The more you shop through the app, the more your fund grows over time.

What is financial literacy content and why does it matter?

College Cash includes bite-sized financial literacy lessons and quizzes designed to help students build real money skills — budgeting, credit, saving, and more. Completing content can unlock milestone rewards and boost your fund balance.

We believe earning money and understanding money should go hand in hand.

What are milestone rewards?

Milestone rewards are bonuses you earn by hitting key achievements inside the app — like completing financial literacy modules, referring friends, or reaching savings benchmarks. They're designed to keep you motivated and accelerate your fund growth the longer you stay engaged.

Is College Cash available on iPhone and Android?

College Cash is available on Android via Google Play. iPhone users can access College Cash as a Progressive Web App (PWA) through Safari — just visit the site and tap "Add to Home Screen" for a native app-like experience. A full native iOS app is in development.

Family Contributions & Money
How can family members contribute to a student's fund?

Family members — parents, grandparents, aunts, uncles, anyone — can contribute directly to a student's College Cash education fund. Students can share their unique contribution link, making it easy for loved ones to give toward education for birthdays, holidays, or just because.

💚 Every dollar contributed goes directly toward the student's educational future — not to gifts or spending.
Are family contributions safe? Where is my money held?

Yes. All funds in College Cash — including family contributions — are held at an FDIC-insured financial institution. Your money is protected the same way it would be in a traditional bank account.

💚 FDIC insurance means deposits are protected up to $250,000 per depositor — your contributions are in safe hands.
Can a family member get their contribution back?

Family contributions are intended to support the student's educational journey and are directed toward educational expenses. If a student requests account deletion and has an outstanding family contribution balance, deletion will be paused and our support team will reach out to resolve the balance before the account is closed.

If you have a specific question about a contribution, please contact us at contact@yourcollegecash.com.

How are funds paid out — can students withdraw cash?

No. College Cash funds are not withdrawable as personal cash. Disbursements are made directly to the student's educational institution or student loan servicer. This ensures that every dollar contributed and earned goes toward its intended purpose — reducing the cost of education.

This structure protects both students and contributing family members, and keeps College Cash focused on its mission.
What Counts as Education?
Does College Cash only work for four-year universities?

Not at all. College Cash is built for any post-secondary educational path. Funds can be applied toward any accredited or qualifying educational expense, including:

  • Four-year colleges and universities
  • Community colleges
  • Trade and vocational schools
  • Online courses and certifications
  • Job training programs
  • Bootcamps and professional development
💚 If it's helping you build a future, College Cash is built for it. Your path is valid — whether it's a university, a trade, or anything in between.
Can high school students use College Cash?

Yes. In fact, starting early is one of the best things a student can do. High school students can begin building their education fund through cashback rewards and family contributions years before they graduate — so by the time they're ready for their next step, they've already got a head start.

Account & Privacy
How do I delete my account?

You can request account deletion at any time by visiting our Account Deletion page. Our support team will verify your request and process it within 30 days. If you have a family contribution balance, our team will contact you to resolve it before the account is closed.

Is my personal information safe?

Yes. College Cash takes data privacy seriously. We do not sell your personal information to third parties. Your data is used solely to operate and improve your College Cash experience. All financial data is handled through FDIC-insured institutional partners with standard banking-grade security.

How do I contact College Cash support?

You can reach our support team anytime at contact@yourcollegecash.com. We typically respond within 2 business days.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you within 2 business days.

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