How to Request Deletion
Account deletion requests are handled by our support team. To get started, follow these steps:
- 1 Send an email to our support team using the button below. Include the email address linked to your College Cash account.
- 2 Our team will verify your identity and confirm your request within 2 business days.
- 3 Once confirmed, your account and all associated data will be permanently deleted within 30 days.
What Gets Deleted
When your account is deleted, the following data is permanently removed from our systems:
- ✓Your profile information and login credentials
- ✓Cashback rewards balance and transaction history
- ✓Financial literacy progress and quiz history
- ✓Family contribution account data
- ✓All personal preferences and saved content
⚠️ Family Contribution Balance: If your account has an outstanding family contribution balance, deletion will be paused. Our support team will contact you to arrange the return of those funds before your account is closed.
Still Have Questions?
If you have questions about your data or our privacy practices, or need help before deciding to delete your account, our support team is happy to assist.
Contact Support